Moving money at Malina Casino is straightforward and secure. Choose from leading cards,
e‑wallets, and bank transfers with clear limits and transparent processing times.
Below you’ll find the up‑to‑date options, simple how‑tos, and quick answers to common questions.
Malina Casino supports fast deposits and dependable cashouts via cards, e‑wallets, and bank.
Here you’ll find current methods, limits, timelines, plus concise step‑by‑step guides so you can pay with confidence.
Deposits: methods and steps
Funding your account at Malina Casino is quick and secure. You can use bank cards,
e‑wallets, or a bank transfer. The current list appears in the cashier; availability and limits
may vary by country and account. In most cases your deposit is credited instantly.
Log in and open the Cashier → choose Deposit.
Select a payment method available for your profile.
Enter the amount and provide any required details.
Confirm the payment (e.g., via your banking app or 3‑D Secure) and wait for confirmation.
Tips: check the min/max limits per method first.
Only deposit from accounts or cards held in your name; third‑party payments may be declined.
Avoid refreshing the page mid‑payment and use a stable connection to prevent duplicate attempts.
Not credited right away? Review the status under Transactions in the cashier.
If it shows “pending,” allow a short delay or contact 24/7 support with the reference number so they can trace it.
Cashing out at Malina Casino takes just a few steps. Please note that requests pass automated
security checks and review by the payments team. Processing depends on your chosen method and whether your account is fully verified.
Open the Cashier and choose Withdraw.
Pick your method (where possible, using the same route as your deposit is prioritized).
Enter the amount and confirm your details (the name must match your account).
Submit the request and complete any additional checks if prompted (KYC/3‑D Secure).
Withdrawal statuses: Submitted → Under review → Approved →
Paid (or Failed/Cancelled with a reason). Updates appear in the cashier and via email.
Method
Estimated timeframe
Notes
E‑wallet
near‑instant to a few hours
Fastest once approved
Bank cards (Visa/Mastercard)
1–3 business days
Processing varies by issuer
Bank transfer
1–5 business days
Subject to SEPA timelines and banking hours
Important: requests are processed one by one. Ensure your account is fully
verified (KYC) and that no active bonus remains unfinished.
Payouts must go to payment instruments in your own name.
Third‑party details or mismatched names can cause delays or cancellations.
Experiencing a delay? Check that: (1) document verification is complete, (2) your amount fits the
limits for the chosen method, (3) the deposit route is available for withdrawals,
and (4) your bank does not block gambling transactions. If unsure, contact 24/7 support with your request reference.
Below is a snapshot of commonly used payment routes at Malina Casino. Exact availability,
currencies, and min/max limits can vary by country, account status, and verification level (KYC).
Always rely on the live data in the cashier for the latest figures.
Method
Type
Deposit min/max
Withdrawal min/max
Casino fees
External fees
Speed (deposit / withdrawal)
Notes
Bank cards (Visa/Mastercard)
Card
from ~€10 / account‑dependent
from ~€20 / account‑dependent
None
Possible card/bank fees
Instant / 1–3 business days
3‑D Secure; name must match the account
E‑wallet (e.g., MiFinity)
E‑wallet
from ~€10 / account‑dependent
from ~€20 / account‑dependent
None
Per provider
Instant / near‑instant to a few hours
Fastest payouts once approved
Instant bank (e.g., Rapid Transfer)
Bank (instant)
from ~€10 / account‑dependent
N/A or via bank transfer
None
Per bank/provider
Near‑instant / 1–3 business days*
*Withdrawals typically sent via SEPA
Bank transfer (SEPA)
Bank
1–3 business days (bank posting time)
from ~€20 / 1–5 business days
None
Per bank
1–3 days / 1–5 days
Bank hours and holidays may apply
Values above are indicative. Your location and profile influence availability and limits.
Always double‑check the cashier before depositing or requesting a payout to avoid rework.
Malina Casino charges no fees for deposits or withdrawals.
However, your payment provider or bank may apply their own fees (e.g., card charges,
wallet fees, or transfer costs). The final amount received can differ slightly due to this.
The primary operating currency is EUR. If you pay in another currency, your bank or
provider may perform a currency conversion using their exchange rate and surcharge.
Minimum and maximum amounts shown in the cashier default to EUR and can vary by method.
Casino fees: €0 for both deposits and withdrawals.
External fees: may apply per card, e‑wallet, or bank (check your provider’s terms).
FX rates: non‑EUR accounts may incur conversion at the provider’s rate.
Cashier display: live limits and supported currencies are shown in the cashier.
Tip: to avoid conversion, use an EUR method when possible and
pay from an account in your name. Review the payment summary before confirming,
including any external fees and the final amount.
To keep payments safe and comply with regulations (AML/KYC), Malina Casino may need to
verify your identity and payment method. This typically happens on your first payout,
for larger amounts, or if details don’t match. Once verified, future withdrawals are faster and safer.
When can KYC be requested?
On your first withdrawal or after a limit increase.
When the name on your payment method doesn’t match your account.
In case of unusual activity (multiple methods, rapid changes, high values).
If ID or address information is outdated.
What documents are required?
Photo ID: passport, national ID, or driver’s license (valid and fully visible).
Proof of address: bank statement or utility bill (issued within 3 months, showing name and address).
Proof of payment method (if requested): for cards, show only first/last 4 digits and your name;
for e‑wallets, a screenshot of the account with your name/email; for bank, a transfer receipt.
How to upload your documents
Go to Profile or the Cashier and open Verification.
Upload clear color images/scans (jpg/png/pdf) without glare, crops, or edits.
Submit everything → track progress in the verification panel and via email.
For a faster approval: (1) use the same method for deposits and withdrawals,
(2) ensure name and date of birth match your ID exactly,
(3) for cards, mask only the middle digits and the CVC, (4) take sharp, well‑lit photos
straight on, (5) avoid VPN/proxy during KYC to prevent extra checks.
Common rejection reasons
Unreadable or expired documents; visible edits or heavy cropping.
Name on the payment method differs from the account name.
Using a third‑party account or card.
Prepaid/anonymous instruments that do not support withdrawals.
Withdrawals can only be sent to methods in your name. Attempting to use
third‑party details may cause delays, cancellations, or account restrictions.
Privacy & security: your verification data is used solely to confirm your identity and
payment instruments under compliance requirements. If anything is unclear, reach out to 24/7 support.
Winnings from bonuses can be withdrawn only after meeting all
wagering/rollover requirements and specific bonus terms. If you request a withdrawal
while a bonus is still active and incomplete, the bonus (and related winnings) may be
forfeited under the promotion rules.
Typical bonus conditions (always check the exact offer):
Wagering: play through the bonus and/or deposit a set number of times as stated in the offer.
Maximum bet during wagering: a per‑spin/hand cap may apply; bets above the cap won’t count.
Game contribution: slots usually contribute 100%; table/live games contribute less or may be excluded; jackpots are typically excluded.
Validity: bonuses and free spins expire after a defined period if requirements aren’t met.
Restrictions: certain payment methods/countries or specific games may be excluded from a bonus.
Bonus abuse: behavior like instant deposit → cashout, minimal‑risk betting, or bypassing game rules can lead to removal.
How to complete a bonus correctly:
Activate the bonus in Promotions or via the cashier and read the terms.
Play eligible games within the time limit and within the bet cap.
Track your progress under Promotions or Transactions in the cashier.
Once the status is completed, you can request a withdrawal.
Tip: before requesting a payout, check if a bonus is still active.
If KYC is pending, finish that first for the quickest turnaround
(Verification (KYC)).
Submitting a withdrawal before completing wagering can automatically
deactivate the bonus. Remaining bonus winnings will not be paid, per the offer rules.
Balance order: how real money and bonus funds are used
(e.g., “real money first”) is set out in the bonus terms. This impacts wagering progress and
when winnings become withdrawable.
Stuck payment or no balance update? Below are the most frequent scenarios with quick checks
and fixes. Work through the steps in order and avoid submitting duplicate requests
while another one is pending.
Common scenarios & fixes
Issue
What you notice
Fix
Deposit not credited
Status “Pending”, balance unchanged
Check Transactions in the cashier → wait 10–30 min.
Do not refresh during payment.
Confirm your bank shows a successful authorization. Contact support with the
reference number if it persists.
Card payment declined
“Declined” message / 3‑D Secure fails
Enable 3‑D Secure/online payments in your banking app. Check spend limits and country rules.
Try an e‑wallet or instant bank method. Use only a card in your own name.
E‑wallet deposit/withdrawal delayed
Status stuck
Log in to your wallet and review “pending” operations. If you hit wallet limits,
verify your wallet account and restart the flow. Share your wallet ID with support.
Withdrawal remains “Under review”
No payout after several hours
Check your KYC status and that name/surname match the payment method.
Confirm there are no active bonuses.
Requests are processed one at a time; avoid changing the amount mid‑review.
Bank transfer taking long
No funds on your account
Consider SEPA timelines (1–5 business days) and bank hours/holidays.
Verify IBAN/BIC. Ask your bank about any screening of gambling transactions.
Name mismatch
Holder/third‑party warning
Use the same payment method in your name.
Third‑party deposits/withdrawals are blocked. Provide documents via KYC if needed.
Limit or currency error
“Amount outside limits” / conversion notice
Check the min/max per method. Adjust the amount or
pick an EUR method to avoid conversion.
VPN/proxy enabled
Unusual activity detected
Disable VPN/proxy and try again. Location mismatches can trigger extra checks.
Quick checklist
Review the transaction in the cashier (status/ID/timestamp).
Confirm the method is in your name and enabled for online/SEPA/3‑D Secure.
Help support help you faster: share (1) the transaction ID or reference,
(2) time/amount/method, (3) a screenshot or bank/wallet confirmation, (4) the last 4 digits
of your card (never the CVC!) or your wallet ID. Use 24/7 live chat for priority.
Do not submit multiple withdrawal requests at once. Wait for the first
status update to avoid delays and extra reviews.
For the first withdrawal or higher amounts, Malina Casino may request KYC:
a valid ID, proof of address, and (if required) proof of payment method.
Ensure your name and date of birth match your account.
See Verification (KYC).
Yes. The app uses the same cashier and payment methods as the website.
Open Cashier → Withdraw, pick a method, and follow the steps.
Malina Casino doesn’t charge deposit or withdrawal fees. Your
bank or wallet may apply their own pricing or FX rates. See Fees and currencies.
Limits vary by method and account status. Always check the cashier or
see the methods and limits table.
E‑wallets are typically fastest (near‑instant once approved). Cards take
about 1–3 business days; bank transfers
1–5 business days, subject to SEPA and bank hours.
Where possible, the return‑to‑source route is prioritized. If not available,
withdrawals usually go via bank (SEPA). Choose an available route in the cashier.
The primary operating currency is EUR. Paying in another currency
may trigger conversion by your bank or provider at their own rate/fee.
See Fees and currencies.
Try an e‑wallet or, where available, an instant bank method.
Contact your bank to enable online payments and 3‑D Secure. Support can suggest an alternative.
Requests are handled one at a time. Wait for an update on the first
request before submitting another to avoid delays.
While the status is submitted/under review, support may still assist.
Once approved and sent to the provider, cancellation or changes are usually no longer possible.